Gemporia.com Consumer Complaints All Reviews

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Gemporia.com Reviews

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  • REFUND



    I bought some rings end of last year from Gemporia. I returned 3 of them 1 week before Christmas. The post office was really busy, so I decided to send the package using the automatic machine. I sent them with Priority mail (USPS). I was in a hurry and forgot the get the receipt with tracking number. I went there next day to check if anyone had kept the receipt, but no luck. Anyways, I waited over a month for my refund, and did not get any email. I decided to send an email to Gemporia asking for my refund. They asked for a tracking number. I explained them what happened, but they told me to... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    zeecat7's Picture   zeecat7    0 Comments   Comments
  • Gemporia unreliable delivery and terrible customer service



    Terrible customer service. I purchased a pair of earrings as a present & paid double to have priority shipping - which promises delivery within 2-3 business days. By day 3 still no parcel so I call them up and talk to a woman who immediately has a go at fobbing me off (weakly) she didn't even let me finish explaining the purpose of my call before the fob off 'script' started reeling..So got on to her supervisor (who sounded about 12) and things aren't much better. Again all I hear is "there is nothing we can do" "it's just the way the system... More...
    (Shopping, Chain Stores)
    susedallas's Picture   susedallas    1 Comments   Comments
  • Gemporia sells inferior jewellery



    I first bought from Rocks, then it changed to Gems and now trades as Gemporia. The quality is so poor, I bought an emerald and diamond ring for a girlfiend's 50th birthday. It was on her finger for about twenty minutes and then a diamond dropped out, unable to wear it to her party. I bought two bracelets for my doctor's wife, stones have dropped out. Two bracelets I gave to my hairdresser broke, I have just received earrings with a stone missing. Their Lorique rings are very expensive and my husband stupidly bought one, gold as thin as wire. Poor quality and expensive rubbish... More...
    (Cable TV)
    Gemologist's Picture   Gemologist    1 Comments   Comments


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